Instructions for joining the service, updating the Reliable Partner report and frequently asked questions.
Reliable Partner report
Reliable Partner FAQ
- Where should I send the certificates?
- Requirements for a liability insurance certificate
- Why does the “Selvitettävää”, or “Investigate”, notification go to my clients?
- What should I do if my company’s Business ID or name changes?
- I have sent you certificates via email/mail. How soon will the information appear on my report?
- Why can I no longer see the liability insurance on my report?
FAQ Reliable Partner report
- What does the “OK” symbol mean?
- What should I do if my company report includes the “Tietoja odotetaan”, or “Incomplete”, symbol?
- What should I do if the “Huomioi”, or “Attention”, symbol is on my company report?
- What should I do if my company report includes the Investigate symbol (Selvitä)?
- Can I have an advance notification about a report that is about to change to “Selvitettävää”, or “Investigate”, status?
- Why does my report have a STOP symbol?