If one or more Valtti Cards from your order were rejected in the card production process, the reason for the rejection is most likely to be insufficient photo quality (unsharp or small size of the photo). Please note that the photo should be
- a minimum of 300x410 pixels in size.
You can check the rejected cards on the Track orders tab. The status of the rejected cards is CANCELED.
Add a better photo(s) in the Employee Management and order the rejected card(s) again. You can use for example an original photo taken with your smart phone. Please note that photos taken from the internet have insufficient quality.
Add a better photo(s) in the Employee Management and order the rejected card(s) again. You can use for example an original photo taken with your smart phone. Please note that photos taken from the internet have insufficient quality.
You can check our photo instructions here.